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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Beth Stagg

November 20, 2023

1  out of  5 rating by Beth Stagg
"Reception actively ignores you when you enter the office and she is literally three feet from the door; very awkward. I was hoping to address an issue in person - one that they had created - that after four months still had not been fully corrected. When I saw how unfriendly their front staff was, I immediately left as I was not willing to watch this woman's eyes dart around instead of acknowledging me and at least telling me she would be with me shortly. Our business with them was cancelled shortly thereafter and it turns out we saved at least $400 a year by doing so."

Vladimir Abaimov

October 23, 2023

2  out of  5 rating by Vladimir Abaimov
"I have been customer of this agency for one year. I don’t like writing bad reviews but I was overpaid every month good amount of money every month. Always charging me for something. I was in their office constantly. After when I switched to another insurance company I understood what’s meant excellent customer service, because my new agency multiple times better than my old agency."

Victoria Varela

January 25, 2023

2  out of  5 rating by Victoria Varela
"I noticed they raised the price way too much this time and even though I've tried to talk to them several times to ask why, they don't give me an answer. Every single time my endurance is renewed, prices go higher and higher. Just this time is way too much"

kelly erickson

May 30, 2022

5  out of  5 rating by kelly erickson
"I dropped my Home and Auto Insurance from another company several years ago because I seem to have became an inconvenience to their work day, even though in over 20 years I had never made a claim. A friend recommend State Farm and particularly this office for me to turn to for my insurance needs. Working with Amanda, and experiencing her professional and quick responses to my questions made my decision to switch very easy. I have dealt with this office on several occasions since and each time I've been treated as a valuable costumer. My only regret is that I didn't find this office and switch many years ago. Thank You"

Trae Smith

January 28, 2022

5  out of  5 rating by Trae Smith
"Amanda is a sweet heart, she sounds super pretty. She stole my heart even though I only talked to here over the phone. You have my digits Amanda. Call me whenever 😏"

rodney jones

May 4, 2021

5  out of  5 rating by rodney jones
"This office goes above and beyond for you. I am looking forward to dying now that I have life insurance at a great rate"

VICTORIA SMITH-PIZZO

May 4, 2021

5  out of  5 rating by VICTORIA SMITH-PIZZO
"This is a great Agent any time i need help with my insurance they are here to help. I got hit by a mail truck, i made a call and my agent was right there."

Colby Dewitt

May 4, 2021

1  out of  5 rating by Colby Dewitt
"Poor communication and failed commitments."

Andrew Miller

February 23, 2021

5  out of  5 rating by Andrew Miller
"Taylor and crew are awesome! We've been using this agency for years and they have always been on top of things. Not only responsive, but also proactive, with periodic follow up. Friendly and efficient, I just added a motorcycle policy and it took me less than 15 minutes! I can't give a special Shout Out to an individual because they are all GREAT."

Joshua Kamp

January 2, 2021

5  out of  5 rating by Joshua Kamp
"Love how responsive Taylor hall and his team is. Whenever I call or email them they are on top of it."

Garrett Hall

April 7, 2020

5  out of  5 rating by Garrett Hall
"We have been a customers of Taylor Hall's agency for over 8 years including auto, home and life insurance. Our experience with his agency has been exceptionally great! Both He and his knowledgeable staff always take the time to understand our questions and concerns to pick the right coverage for our needs. Very Professional. Great Service!! We recommend Taylor Hall's State Farm Agency!"

Jake Ray

February 3, 2020

1  out of  5 rating by Jake Ray
"Had a lot of random bad experiences. The worst was they said they forgot to charge me for something and then told me I had to make a payment around $400 bucks on my next bill. Never really got a good explanation of what that was for and they didn't work with me on it."

Chelsea Fitzgerald

November 2, 2019

5  out of  5 rating by Chelsea Fitzgerald
"Taylor and his staff are so friendly and efficient. Every interaction has been positive. Awesome place and awesome people!"

Trevor Tippetts

October 30, 2019

5  out of  5 rating by Trevor Tippetts
"Great insurance agent to make sure you are covered in all aspects of life. Has helped with multiple questions and concerns, even after business hours. I wouldn't trust any other agent when it comes to my home and auto. Thanks for going the extra mile to ensure I am protected."

Loren Lambert

October 30, 2019

5  out of  5 rating by Loren Lambert
"I have gotten to know Taylor over this past year in weekly meetings and can attest that he his a consummate professional. I am confident that he will make sure that you will be protected and have no more nor no less than the coverage you need."

Josh Baron

October 29, 2019

5  out of  5 rating by Josh Baron
"Taylor is a great agent. He cares about his clients and takes great care of them. He is professional and he is always prepared. I recommend him without any hesitation."

Massey's Bail Bonds

September 24, 2019

5  out of  5 rating by Massey's Bail Bonds
"Called and spoke to Cassie J Isbell. Prepared a quote within 30 minutes, emailed it over and offered a GREAT quote for 2 cars. pre-paid for 6 months was provided a receipt and proof of insurance cards immediately. Great service!!"

Juan C Deliote

June 8, 2019

5  out of  5 rating by Juan C Deliote
"Taylor provided great customer service and a coverage plan at a great price😀"

Dauna Bates

April 17, 2019

5  out of  5 rating by Dauna Bates
"Taylor Hall and his team really care about the individual. They will take time to educate you about insurance so you feel comfortable making a choice. Their not pushy. That was my experience any way. You guys will love them."

Joshua Baron

April 2, 2019

5  out of  5 rating by Joshua Baron
"Taylor is a great agent. He cares about his clients and he knows how to help them protect their lives and their assets. I highly recommend him. He will take great care of you."

Chad Whipple

December 5, 2018

1  out of  5 rating by Chad Whipple
"We have been with State Farm for 20 yrs. We unfortunately had a bad year in 2016 where we had two accidents, one of which we received a ticket, and a speeding ticket. No accidents or tickets since. After two years without a blemish, they have chosen not to renew our insurance because of 2016. This is a truly ridiculous display of customer service for 20 years of loyalty. I'm seriously stunned."

Michael Glassford

August 1, 2018

5  out of  5 rating by Michael Glassford
"I work with Jeff Nichols at Taylor's office. I have been with another insurance company for years. Jeff checked to see if State Farm could offer better rates. When it turned out it couldn't, Jeff was respectful of my choice to stay with who I was with. However, I recently learned that my current company only writes personal insurance. I was so impressed with Jeff's integrity and knowledge that I turned to him for all my commerical and life insurance needs. Thanks Jeff!"

TJ Smith

May 22, 2018

5  out of  5 rating by TJ Smith
"Great guy to work with. Will make sure you have proper coverage. A+!"

Maryn Davis

April 19, 2018

5  out of  5 rating by Maryn Davis
"Taylor Hall and his staff are great! They handle things professionally and with ease. I would recommend them to anyone!"

Alberto Medina

April 12, 2018

5  out of  5 rating by Alberto Medina
"Esta o con state farm por 4 años y recomiendo a taylor para asegurar su carros"